Frequently Asked Questions

If you have a DPD assignment or parcel number you can view the delivery status of your parcel. For Parcel Tracking Click Here. Alternatively you can track your package by phoning us on 0845 389 1707 and quoting your reference number. We will then be able to help you find the location and progress of your package.

The standard delivery charge on items is for goods up to 30kg, any weight above that an additional charge of £2.75 maybe be requested to ensure the goods are delivered to you.

Our express service does not include Saturday Delivery. If you order before 1pm Friday your order will arrive Monday. Items are dispatched Monday to Friday (Excluding Bank Holidays).

If nobody was available to sign for the goods DPD will leave a card with details and phone number to call to arrange another delivery or collection.

If you place your order before 12 midday on a weekday it will be dispatched the same day.

Call us on 0845 389 1707 and we will be happy to help. Please remember if your not 100% satisfied with your order you may return it to us using our returns policy.

For international addresses (anything outside the United Kingdom), we are not responsible for any duties, tariffs or fees imposed (if any) by the respective government or local agency.

Here at MailOrderGolf we believe in customer choice and therefore offer tailor specific orders over the phone. We pride ourselves on having a huge range of golf balls and if you cannot find a specific model on our website we will be happy to help accommodate your requirements.

Other Topics