If you have a DPD assignment or parcel number you can view the delivery status of your parcel. For Parcel Tracking Click Here. Alternatively you can track your package by phoning us on 0845 389 1707 and quoting your reference number. We will then be able to help you find the location and progress of your package.
Here at MailOrderGolf we believe in customer choice and therefore offer tailor specific orders over the phone. We pride ourselves on having a huge range of golf balls and if you cannot find a specific model on our website we will be happy to help accommodate your requirements.
Mailordergolf.com provide a rapid and efficient shipping service through DPD express delivery service to Great Britain, the European Union and internationally. Orders can be dispatched to your home or work address. All shipments are fully insured. To receive your order by the next day you have to place your order before 2pm to receive your good the following day.
Please visit Delivery rates to see a complete breakdown of delivery charges.
We take privacy very seriously at Mailordergolf and therefore do not disclose buyer’s information to any third parties. We will never collect sensitive or personal information without your explicit authority and consent to do so. All data is up to date and stored according to Data Protection Act 1998. You are able request to see and check your information we have at anytime by contacting us. All information is kept within the EEA (European Economic Area). We only collect information directly relevant to your order so we may swiftly process and dispatch your item. The information example we ask for include your name, address and credit card details.
If you’ve received goods and have simply changed your mind about purchasing them, you may return the goods to us for a full refund, exchange or credit note, subject to the following conditions:
• The goods are returned in a brand new unused condition.
• You inform us via email at [email protected] detailing the goods you wish to return, the reason why you want to return them and your telephone number. You will then be contacted as soon as possible to discuss the quickest way to proceed.
• Change of mind cancellation products must be returned within seven working days of receipt of your order.
• The ordered goods are not made or modified to your specification or clearly personalised.
• You arrange for safe return delivery at your cost. You will be given the address after you contact us via email.
• Goods must be returned within 30 days.
• You are responsible for returning the goods in a re-saleable condition, unused and in its original un-spoilt packaging.
You may decide to cancel your order upto 7 days after you receive the item/s. If you are unhappy for any reason please contact us on 0845 389 1707. We ask that you return the items in their original packaging and ensure that they are securely wrapped. You must pay for the return cost of the items to us. You will be refunded the total original cost plus shipping to you within 30 days of the return of items. We aim to resolve all queries or concerns before you return the item to us, please e-mail [email protected] or phone us on 0845 389 1707.
We have a streamlined ordering system to allow customer to custom select their desired ball grade and quantity.
When playing an order select the brand and model you would like then using ‘Step One – Select your grade’ select which grade you would like. If you select a better grade of ball the price will automatically update to factor in the new cost. When you are happy with your grade of ball add the item to your order.
From the shopping cart you can change the quantity of items to reflect your desired amount. From the shopping cart you can proceed to checkout and follow the easy point by point page to finish your order.
We accept a range of payments including credit cards, debit card and Paypal payments.
Prices quoted are inclusive of VAT and are current at the time of publishing. All prices are quoted in pounds Sterling and do not include cost of delivery and packaging. Payment shall be made at the time that the order is placed. Payment may be made by major credit card and debit cards: (Switch/Maestro (UK customers only); Visa and Mastercard.